Paradigm Roofing

I want you to know what an EXCELLENT customer service representative you have Rob Welsh. His knowledge and patience in walking through our roofing system was by far the most compelling reason we went with your company. His professionalism was above reproach. Thank you Paradigm for helping us with our beautiful roof. We highly recommend you to our friends and neighbors.

Paradigm Roofing did an excellent job. Tony, Steve and Chris were patient in explaining all that needed to be done on our very steep roof. They also painted all the vents and pipes to match the roof and replaced those that were beyond repair due to hail damage. The crew was amazing, working fast and accurately and leaving the landscaping in perfect condition. Chris was there throughout, and even got our satellite dish aimed in the correct position. We would recommend Paradigm to all who want an honest, excellent roofer without any hassle.

Used these guys years ago. All the other roofing companies weren't local and were working the normal hail damage deals. Paradigm came out, did a better inspection, did a better job of fixing problems with the trim, better installation of components, and actually had a permit.which no once seems to do anymore. They were on time always, cleaned everything up better than before, and just flat out did better a everything. Will use them again and recommend them to anyone wanting a local actual roofing company. Oh.and they were cheaper than the rest. Thanks Paradigm.

It was an absolute privilege to have worked with this company. Integrity goes a long way in business and Paradigm Roofing is a company I trust like my family! Thank you and Godspeed!

I have been a customer twice now and each time I was treated fairly and with respect. I will not even consider another roofer as long as the service stays like it is. Thank you so much everyone at Paradigm!

My home was damaged during the October 2019 tornado. Paradigm Roofing had replaced my roof approximately six years ago and so I contacted Joel Hasin at Paradigm. He immediately came out and worked with my insurance adjuster to get my roof replaced just like it was prior to the storm. He also was my point man with the insurance company in getting my chimney repaired, chimney cap replaced and garage door replaced. He took care of everything for me and I could not be more pleased. I would recommend Paradigm and Joel to anyone that needs their home repaired or updated.

Since the day we moved into our new build almost 7 years ago, our master bedroom was 10 degrees higher than the rest of the house which was at the set 75 degree temperature. You can instantly feel the 10 degree increase. Thinking we needed insulation, I called Paradigm Roofing and talked with John F. who assured me this was not an insulation problem. John google mapped my house, visited and provided his diagnosis which was 100% spot on. After install, it was a dramatic difference. AMAZING! Thank you!

I cannot say enough good things about Tony and his staff! Knowledgable, friendly and patient with ALL my questions and concerns. Excellent service and warranties. I did my due dilligence when shopping for a contractor. They are turnkey.they negociated a difficult Insurance claim for me and got a premium settlement. After my roof was completed, they came to do a complete inspection. They made sure I was Happy.happy.happy!

Definitely a good experience. A few challenges during the process but everyone was met with great communication and prompt service. Ed, Tony, Fernando and the whole team did a great job.

Contacted Paradigm after another roofing company came out to our home to get an estimate then left with a promise to follow up with us and never did. Turns out they were doing us a favor because the next business we called was Paradigm and they gave us everything we asked for and worked with us every step of the way. Everything was explained and followed up in in a timely and professional manner and the job was completed to our satisfaction and beyond. Kyle and Fernando were both great to deal with and we now have a brand new roof that is better than the last one and with 5 times the warranty. Cannot recommend highly enough.

I've been in retail for over 20-years and thought I was too jaded to be impressed by any businesses customer service. I'm officially impressed. No other roofing company will ever touch our roof or get recommended to friends or family other than Paradigm. Their that good and easy to work with.

We had our roof replaced last month at the recommendation of a trusted neighbor. Robert Alvarez provided the estimate, explained the process, communicated dates and ensured the work was completed to our satisfaction. The whole process from estimate to completion was exceptional. At no time was I pressured and all my questions were answered. We did sustain some screen damage and a flag pole mount that took the brunt of some falling shingles (windy day). Robert had the screen replaced and I was delighted to find a stronger flag pole mount installed on my brick wall the same afternoon. I have no reservations in giving Robert Alvarez and his team at Paradigm my highest recommendation!

Completely dishonest contractor. REFUSED to provide upfront / estimate pricing on my roof and other hail repairs. Wanted to take what ever insurance would pay and not complete/repair all of the damage. Wanted to completely cut corners on what they were going to do. Just the type of fly by night biz that my Agent, Adjuster, and the State of Texas warns folks about. God only knows what kind of crap job we would have wound up with. DO NOT USE FOR HAIL CLAIMS!