Since we began giving out customer satisfaction surveys back in 2004, our customer satisfaction rate is over 98% (all of the surveys are on-line for you to review) as compared to the industry average of less than 52%. No-one is perfect, so how do we consistently deliver such an exceptional approval rating?
We strive to ensure a positive experience from your initial phone call until you complete your customer satisfaction survey, and for years down the road. Here is a condensed outline of our proven system (you will experience many more steps on our complete checklist) that will ensure your satisfaction.
We strive to ensure a positive experience from your initial phone call until you complete your customer satisfaction survey, and for years down the road. Here is a condensed outline of our proven system (you will experience many more steps on our complete checklist) that will ensure your satisfaction.
Highlights and features
- Asphalt Roofing, Inspection, Residential, Installation, Shingle Roofing, Maintenance, Siding, Flat Roofing, Metal Roofing, Tile Roofing, Guttering, Repairs, Replacement
Associations and certifications
- Better Business Bureau
Services
Maintenance
Report
Slate roofing
Report
Gutters
Report
Gutters and downspouts do more than just catch water. They protect your home's siding and prevent water from entering your basement. A properly functioning gutter and downspout system is essential to a well kept home. Gutters are either exterior (hung outside the roof edge) or interior (built in the roof) and are usually constructed of galvanized steel, aluminum or copper.
Videos
Fick Bros on NBC News
Fick Bros Roofing Co on NBC Local News WBAL-TV about snow damage to roofs. Patrick Fick is interviewed in February 2011 after the Blizzard about the effects of the recent snow storms on Baltimore area roofs.
Davis Testamonial
This video was uploaded from an Android phone.
Wood Testimonial - 05.28.13
Customer Testimonial - Wood 05.28.13
Friedman Testimonial - 06.11.13
Customer Testimonial - Friedman 06.11.13
Reviews (12)
Wesley Michael
Aug 10, 2022
Anne Carroll
Aug 10, 2022
Micah Girotti
Jan 16, 2022
Very prompt in their reply to my query online, extremely courteous and professional over the phone, came out for roof assessment quickly, quote was very reasonable, team came out even sooner than the 1-2 weeks that was expected and completed the work quickly. Extremely satisfied and would recommend them very highly. Service: Roof repair for storm & wind damage
Charlie LoPresto
Jan 12, 2022
Shana Schwartzberg
Mar 01, 2021
Fick Brothers helped me identify and repair more than one issue that had been plaguing a small multi-family building. Not the cheapest, but I had gone with low cost vendors previously, and the problem was not solved. Fick Brothers. I recommend them. Services: Brick & block work, Cracks, settlement, & leaks, Roof repair, Masonry repair & maintenance, Gutter installation, Roof installation, Window installation
Ginny W.
Dec 29, 2020
Joan Wang
Dec 17, 2020
Michele Mantello
Jun 03, 2020
Virgil Tibbs
Nov 07, 2019
I was very happy with the work your company did for my parents home addressing the leaky roof. I was referred by trapper john at Mid Atlantic Wildlife Control and told Fick Bros.roofing would be great. I must say you didn't disappoint and surpassed my expectations. I would highly recommend in the future to anyone.
Mike Drinks
Jan 29, 2019
Be very clear that you need an estimate or if you want actual service (at T&M rate) when scheduling. Called for a roof replacement estimate for a leaky roof and they sent two guys out and later invoiced for a $150 service call. At no point did anyone mention there would be a charge. Why would there be for a free estimate? Every single contractor I've ever worked with does an evaluation with sales people before sending out workers. Fick has never worked on this house before but did some substantial work previously for us at our primary residence and all went fine.
They made no repairs in the 15-20 minutes they were there, and didn't even take a tool up with them. They just took measurements and photos to price up a new roof. They said a salesperson may call but probably not since they had everything needed for a new roof estimate plus chimney work. I just called a second time and they are insisting it was a service call and to call back if I want an estimate.
At no point was I informed this was anything other than an estimate! After a fair amount of back and forth, they eventually called to say they were waiving the fee. Glad to hear. Be sure to be clear as to what you want when calling for an appointment and absolutely say the word "estimate".
They made no repairs in the 15-20 minutes they were there, and didn't even take a tool up with them. They just took measurements and photos to price up a new roof. They said a salesperson may call but probably not since they had everything needed for a new roof estimate plus chimney work. I just called a second time and they are insisting it was a service call and to call back if I want an estimate.
At no point was I informed this was anything other than an estimate! After a fair amount of back and forth, they eventually called to say they were waiving the fee. Glad to hear. Be sure to be clear as to what you want when calling for an appointment and absolutely say the word "estimate".
Kathleen Petersen
Jan 24, 2019
Fick bros has been maintaining, repairing, and replacing my roof for almost 30 years. I would never use anyone else. I have a multilevel house with 2 large flat roofs and a customized drainage system instead of gutters. When we were first replacing a tar and gravel roof with a vinyl roof Fick bros was the only roofer at the time that did residential vinyl roofs. Fick bros inspects, cleans, and repairs my roofs on a regular schedule.
They have just replaced one level of my roof. I can't say enough about their quality, professionalism, and attention to detail. I know they are not the lowest price. But I can say without reserve that I have never had a problem with any work that has been done. A flat roof has its own special problems Fick bros was recommended to me when we first bought our house and had problems with the original roofer. When our children bought a row house and needed to have an inspection and maintenance contract Fick was the only company we considered.
They have just replaced one level of my roof. I can't say enough about their quality, professionalism, and attention to detail. I know they are not the lowest price. But I can say without reserve that I have never had a problem with any work that has been done. A flat roof has its own special problems Fick bros was recommended to me when we first bought our house and had problems with the original roofer. When our children bought a row house and needed to have an inspection and maintenance contract Fick was the only company we considered.
Roxanne Miller
Nov 09, 2018