Rated 2.9 / 5 from 10 reviews
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Roofing By RLI We are committed to providing the best products and workmanship to our customers. We back all of our roofs with a written warranty, not just a line on a website that says we stand behind our work. Because we have factory trained and manufacturer authorized installers, we can even offer extended manufacturer warranties. Ask about the warranty on the products your offered before you make a decision on the type of roof you want.

Be sure you understand how each warranty works for you and against you. Understand the difference in a "true" warranty and "prorated" warranty from the manufacturer and don't be fooled by a so called "Lifetime Warranty." A true "Lifetime Warranty" is not "prorated" at any time during the warranty period.
Highlights and features
  • Inspection, Residential, Installation, Shingle Roofing, Commercial, Products, Repairs, Replacement
Associations and certifications
  • Better Business Bureau
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Reviews (10)
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Cathy Wacker
Nov 18, 2021
I have tried several times to get a roofer to call me back. No luck. I'll keep after them. I just want to know what kind of warranty my roof has!
Kevin Jennings
Feb 16, 2021
We were looking for a company to replace our roof. Because of some complicated legal issues, we went with another company but RLI was able to help us through some legal/money issues and helped us fix our problem even though we didn't actually contract with them for our new roof. I can't vouch for their work, but I can vouch for their professionalism and courtesy. Thank you, RLI!
Lisa Marcum
Jun 17, 2020
We had a frustrating start with this company because they were slow to answer our phone calls. We contracted in March 2020 and it took until June 2020 before we got the roof. They did a good job and had a full crew to get it done quickly once a day was scheduled. We are pleased with the work.
Ben Collins
May 28, 2020
Crew was not polite. Still had water leaks after work was finished. I called Steve several times and left message and he did not return calls. Not sure why your giving five stars Kyle since Colt was the one that told us his company did the flashing wrong on the dormers when he came to give us estimate.
Kyle Hohman
Dec 19, 2019
Solid company! Company's owner and team are responsible, competent and do a great job!
Jill Derrick Hardison
Mar 07, 2019
Recommended caution in selecting this company for your roof replacement. They replaced my parent's roof several years ago and will not return phone calls (5+) to request someone come out to review possible repair/replacement of attic fan.
Sean Pennington
Mar 02, 2018
Great guys, great job done, Steve and his guys know roofing better than anyone else I've met. They will quote you the right roof, not just something to sell you on. Highly recommend them!
Dusty Jameson
Dec 13, 2017
As a local inspector, I see a lot of work and I am in contact with a lot of people who are in need of roof work. I have no hesitation to give them Steve's name. He is hands down the best in the area and he always takes great care of anyone that comes as a referral from our company. I highly recommend.
Terry L.
Apr 28, 2017
I hired these guys in Knoxville for a roof a few years ago. The 3 day job took 3 weeks b/c they had hired a group of gentlemen that sat on my roof and drank beer while I was at work. When they got paid by RLI they all walked off of the job, but left their truck parked beside my house, I still have pictures of the Budweiser cans and boxes tossed on top of my old shingles.

I was also quoted that my yard would be swept daily with a magnet to make sure my dogs wouldn't be stepping on nails, this never happened. I was also quoted materials would be used that were downgraded to cheaper materials when the trucks showed. All of this was followed by the workers sealing the ridge vent closed and then nailing the vent to it!.I'm no expert in roofing but even I could see that this wouldn't work.

My favorite, though, is that after call after call after call I was basically laughed at until I got my attorney involved. Suddenly the owner's son was standing in my yard trying to get me to 'feel better'. Needless to say, it didn't work. Steer clear of this one, guys.
Linda R.
Jan 29, 2014
Call these guys only if you have a lifetime available. We talked to them right after Christmas to look at our roof. They came out and said they'd send a proposal. It's been over 4 weeks and we've never heard from them again. Sad that they won't return our calls. Don't spend your time waiting.